Blog-City Support

We believe in helping you get the most from your blog. No matter the question (or suggestion) you have, we are here to listen.

Our support is second to none - we aim to answer all support questions as soon as humanly possible. We do not give you back automated emails with a whole bunch of links inside; we value your patronage far too much for tricks like that.

We monitor all the other major blogging hosts, and we can safely say that our turn around time in answering support queries is usually measured in hours, and not days!

Did you know ... our business customers not only get priority support from our help desk but also help at the weekends and access to our exclusive chat based support!

Support is never far away. Inside every single page of your sites administration console is a link at the top of the page that puts you straight in touch with us. Click on this to pop-up a small help window that you can ask your question to.

Alternatively, feel free to check out our online help resources and talk forum.

Visit the Blog-Support Site

Visit the Online Talk Forum

Visit the Video Tutorials